Who We Are

Impact Beyond Action, LLC (“IBA,” “we,” “us,” “our”) provides executive and sales-leadership coaching, group cohorts, and educational resources. We are registered in the Commonwealth of Kentucky, USA. This Privacy Policy explains what information we collect, how we use it, and how we protect your privacy.

Information We Collect

We collect both information you provide directly and data collected automatically when you use our website.

Email Communications

When you subscribe to our newsletter or provide your email address for coaching services, we collect and store your email address using Squarespace Email Campaigns and MailerLite.

Your email information is used to:

• Send you our newsletter (if you subscribed)

• Communicate about your coaching engagement

• Send important updates about our services

You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email or contacting us directly.

You provide

- Name, email, company, title, and related information when you complete forms, sign up for programs, or make a purchase.
- Coaching intake or assessment information (e.g., leadership goals, context, feedback).
- Payment information processed by third-party providers (we do not store full credit card numbers).
- Testimonials, messages, or survey responses you choose to share.

Automatically collected

- Browser, device, IP address, referring pages, and time spent on site (through Squarespace or analytics tools).

How We Use Your Information

- To respond to inquiries and deliver coaching, cohorts, or digital products.
- To send opted-in emails via MailerLite (newsletters, resources, waitlists). You can unsubscribe at any time.
- To operate, secure, and improve our website and offerings.
- To comply with legal or tax obligations.

Your Data Rights

You have the right to access, correct, or request deletion of your personal data, subject to legal limitations. If you are located in Canada or another jurisdiction with privacy laws, our legal basis for collecting and using your personal information depends on the context but generally includes your consent, contractual necessity, or legitimate business interests.

Confidentiality of Coaching & Assessments

We treat all coaching conversations, intake responses, and assessments as confidential. Data is used only to deliver services or improve client outcomes. We follow the International Coaching Federation (ICF) Code of Ethics and disclose information only with your consent, to prevent harm, or if required by law.

Payment Processing

We use Stripe as our third-party payment processor. When you make a payment on our website, your payment information (credit card number, billing address) is collected and processed directly by Stripe. We do not store your complete credit card information on our servers.

Stripe's use of your personal information is governed by their Privacy Policy: https://stripe.com/privacy

We receive limited payment information from Stripe, such as:

• Last 4 digits of your credit card

• Card type (Visa, Mastercard, etc.)

• Payment confirmation and receipt information

This information is used solely for order processing, customer service, and record-keeping purposes.